ROBOTIC PROCESS AUTOMATION
Robotic Process aAutomation (RPA) is the use of software with Artificial Intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform.
There are several benefits of implementing RPA technologies in your company, like:
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Improved business results: Focusing employees on higher value added activities will result in improved business metrics.
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Reduced wage costs
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Reduced risk: RPA projects are low risk, non-invasive projects that get completed quickly without disturbing existing systems
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Reduction of data entry errors and other manual errors.
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Faster service: Back office processes hold back the speed of your business. Employees manually entering forms into systems or copying data between systems hold back your service speed. Bots work at lightening speed without break.
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Increased scope for data collection: Robots interact with legacy systems uncovering data that was previously labor-intensive to extract. This enables analytics team access more data which leads to more accurate analyses.
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Reduced workload: Automating reports is especially valuable for the analytics department, allowing them to focus on more sophisticated, custom analysis.
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Employee satisfaction increase: No one wants to spend all day copying data from one system to another. Appreciation of work emerges as one of the strongest driver for employee satisfaction in numerous studies.
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Reduced workload: As business users are empowered to automate their processes, IT will get less small automation requests.
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Improved focus: Focus is key for any department. However, focus is especially critical for IT as IT has the challenging tasks of serving all departments. Having less automation related work allows IT to focus on more important technology problems.
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Thanks to RPA, human contact with sensitive data can be minimized, reducing probability of fraud and compliance issues.
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Audit trail is maintained, allowing detailed audit in case issues arise.